§ GUIDE · SECONDARY VICTIMS

Watching a loved one die,
and what the law allows.

Families who witness a relative die from a condition doctors failed to diagnose often develop a psychiatric illness of their own. In January 2024 the Supreme Court closed the door on most of those claims. This guide explains what it decided and what families can still recover.

Decision

[2024] UKSC 1

Appeals in the case

3

Outcome

All dismissed

Bereavement award

£15,120

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§ WHAT A SECONDARY VICTIM CLAIM IS

A claim for psychiatric injury caused by witnessing harm to someone else.

A primary victim is the person physically endangered by the negligence. A secondary victim is someone who suffers a recognised psychiatric illness because of what happened to another person. English law has always restricted secondary victim claims with control mechanisms: a close tie of love and affection, closeness in time and space to the event, and direct perception of it rather than being told afterwards.

§ WHAT THE SUPREME COURT DECIDED

Doctors do not owe relatives a duty to protect them from that experience.

Paul and another v Royal Wolverhampton NHS Trust, Polmear and another v Royal Cornwall Hospitals NHS Trust and Purchase v Ahmed [2024] UKSC 1 were three cases heard together. In each, a family sought damages for psychiatric injury after watching a relative die from a condition that had negligently not been diagnosed: undiagnosed heart disease, pulmonary veno-occlusive disease and pneumonia.

The Supreme Court, with Lord Burrows dissenting, held that the claims did not satisfy the legal requirements for damages by secondary victims who suffer injury as a result of another person's death. All three appeals were dismissed. Doctors do not owe relatives a duty to protect them from the shock of witnessing a patient's death or medical crisis.

§ WHAT FAMILIES CAN STILL CLAIM

The routes that remain open after a death.

Dependency claim

Under the Fatal Accidents Act 1976, the financial and practical support the person provided: income, pension, childcare, housework and care for relatives. Usually the largest part of a fatal claim.

Bereavement award

A fixed statutory sum, currently £15,120 for deaths in England and Wales on or after 1 May 2020, for a spouse or civil partner, a cohabiting partner of at least two years, or the parents of an unmarried child under 18.

Funeral expenses

Reasonable funeral costs and related expenses, recovered by whoever paid them.

The estate's own claim

Under the Law Reform (Miscellaneous Provisions) Act 1934, compensation for what the person went through between the negligence and their death, plus expenses, paid to the estate.

§ WHEN THE RELATIVE IS THE PATIENT

A mother's own psychiatric injury is a different claim.

The Paul decision concerns people claiming because of what happened to someone else. Where the claimant is themselves the patient, the position is quite different.

Zeromska-Smith v United Lincolnshire Hospitals NHS Trust [2019] EWHC 980 (QB) is the clearest illustration. The claimant's daughter died in the womb before induction and she had to labour for 18 hours to deliver her stillborn daughter. The trust admitted negligence. She developed pathological grief disorder and major depressive episodes with suicidal ideation. Martin Spencer J awarded £271,901 in total, comprising £35,000 general damages for psychiatric injury, £6,000 for loss of the satisfaction of bringing the pregnancy to a successful conclusion, interest, past losses of £96,619 and future losses of £132,613.

She had claimed about £2.17 million and the trust valued the claim at about £158,000, which shows how widely parties can differ on psychiatric injury and its consequences.

§ THE JUDGMENTS BEHIND THIS GUIDE

Two judgments on psychiatric injury.

The Supreme Court decision that closed most secondary victim claims, and a case where the mother was herself the patient.

Claim failed

Paul and another v Royal Wolverhampton NHS Trust; Polmear and another v Royal Cornwall Hospitals NHS Trust; Purchase v Ahmed

[2024] UKSC 1·2024·Appeal decision

Three families sought damages for psychiatric injury after watching a relative die from a condition that doctors had negligently failed to diagnose. The Supreme Court (Lord Burrows dissenting) held that doctors do not owe relatives a duty to protect them from the shock of witnessing a patient's death or medical crisis.

Relatives who develop a psychiatric illness from witnessing a loved one's death caused by medical negligence generally cannot claim as secondary victims. Their remedies are limited to the Fatal Accidents Act dependency and bereavement claims.

Claimant succeeded£271,901

Justyna Zeromska-Smith v United Lincolnshire Hospitals NHS Trust

[2019] EWHC 980 (QB)·2019·Damages assessed at trial

The baby died in the womb before induction and the mother had to labour for 18 hours to deliver her stillborn daughter; the Trust admitted negligence. Martin Spencer J found she had a genuine, continuing psychiatric illness and awarded £271,901 in total.

After a negligent stillbirth the main claim is usually the mother's psychiatric injury and its financial consequences, such as lost earnings and treatment. Awards can be substantial but the court scrutinises the recovery prognosis closely, and the parties' valuations here were very far apart.

Browse the whole case library →

Contains information licensed under the Open Justice - Licence v2.0. Judgments from Find Case Law, The National Archives. Summaries are ours; amounts only where printed in the judgment.

§ QUESTIONS

Common questions

Can I claim for the trauma of watching my relative die?

Generally no, following Paul v Royal Wolverhampton NHS Trust [2024] UKSC 1. The Supreme Court held that doctors do not owe relatives a duty to protect them from the shock of witnessing a patient's death or medical crisis.

So what can our family claim after a negligent death?

A dependency claim for the support the person provided, the statutory bereavement award where you qualify, funeral costs, and the estate's claim for what your relative suffered before death.

How much is the bereavement award?

£15,120 for deaths in England and Wales on or after 1 May 2020. It goes to a spouse or civil partner, a cohabiting partner of at least two years, or the parents of an unmarried child under 18, and is shared if more than one person qualifies.

Does this affect mothers claiming after a stillbirth?

No. Where the claimant is the patient, she is a primary victim and her psychiatric injury is part of her own claim. Zeromska-Smith recovered £271,901, mostly for the consequences of a pathological grief disorder.

Was the decision unanimous?

No. Lord Burrows dissented. The majority dismissed all three appeals.

How long do we have to bring a fatal claim?

Usually three years from the date of death, or from when the person bringing the claim first knew the death might have been caused by negligent care.

This guide is general information about the law in England and Wales, not legal advice about your case. ClaimGavel is run by Costart Projects Ltd on behalf of Tomlin & Partners, a specialist medical negligence firm regulated by the SRA. The free assessment on this page is an AI overview to show you roughly where you stand; a solicitor confirms the position in a free, no-obligation conversation.